PTR Immersive Training Library
Meta Quest app. Version 1.2.0.
Install and first launch
| Headsets | Meta Quest 2, Meta Quest 3, Meta Quest 3S, Meta Quest Pro |
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| Not supported | Meta Quest (first generation) |
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| Install | Meta Horizon Store, or from your organisation's IT team |
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| Account | None needed. An administrator may give you a code to pair the headset to your organisation. |
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| First launch | Opens in the headset's language. Point at a card and press the trigger. |
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Controls
| Select | Point the controller and press the trigger |
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| Recenter view | Hold the Meta button |
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| Leave a scenario | Press Menu or B, then Return to library |
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| Movement | None. The thumbstick does not move you. |
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| Hand tracking | Not supported. Use controllers. |
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Comfort and safety
- Seated use is recommended. Set a stationary boundary.
- Take regular breaks.
- Stop if you feel unwell, dizzy or have eye strain.
Meta Quest health and safety warnings
Languages
- English (Australia)
- English (US)
- Deutsch
- Français
- Español
| Default | The headset's language. Other languages open in English (Australia). |
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| Change | Select Language in the home header. The choice is saved on the headset. |
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Troubleshooting
| Problem | Fix |
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| Black screen or view off to one side | Hold the Meta button to recenter. If it stays wrong, restart the headset. |
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| Tracking lost or no pointer | Wake the controller and check its battery. Use a well lit room. |
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| App not responding | Press the Meta button, quit the app from the universal menu, then open it again. |
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| No sound | Turn up the headset volume. In Lift VR, allow the microphone when asked. |
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| Cannot verify your purchase | Sign in to the headset with the account that installed the app, then restart the headset. |
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| Still not working | Uninstall the app, reinstall it, then submit a ticket. |
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Privacy and data deletion
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